Operations and port services

This is an advisory service for captains of vessels and floating equipment, provided on board these, to aid their entry into and exit from the Port and the nautical manoeuvres within this and the geographical limits of the area of pilot services, in conditions of safety and under the terms established in the Law concerning ports, in the regulatory rule of this service and in the schedule of particular specifications.

Its purpose is the nautical operation of helping a vessel to manoeuvre, called tugging, following the instructions provided by its captain, with the aid of another vessel or other vessels, called tugs, that provide the traction, or, where appropriate, the support or availability within the limits of the waters included in the Port service area.

Its function is to pick up a vessel’s mooring lines, take them and attach them to the elements arranged on the docks or moorings for this purpose, following the instructions of the vessel's captain, in the mooring sector designated by the Port Authority, and in the order and layout convenient for facilitating docking unmooring and undocking operations. The unmooring service is understood as being the function whose aim is to detach the mooring lines of a vessel from the fixing elements to which it is moored, following the sequence and instructions provided by the captain and without affecting the conditions of the vessels moored next to it.

This includes organising, controlling and, if necessary, managing the means required for passengers to access the passenger vessels from the cruise terminal or the dock and vice versa.

This includes organising, controlling and, if necessary, managing the means required for receiving baggage on land, identifying it and transferring it on board the vessel, and placing it in the location or locations that are established, as well as for collecting the baggage on board the ship from the location or locations that are established, transferring in to land and delivering it to each of the passengers.

Envisages the reception of refuse and waste from Appendices I, IV, V or VI of the MARPOL Convention 73/78.

This service includes collecting the waste generated by vessels, transferring it to a treatment facility authorised by the competent authorities, and, where applicable, the previous storage, classification and treatment of these in the area authorised by the competent authorities.

This consists of the loading, stowing, unloading, unstowing, maritime transit and trans-shipping of goods. This Port service is considered as including the activities of, loading, stowing unstowing, unloading and trans-shipping of goods, the aim of maritime traffic, which allow its transfer between vessels or between them and the land or other means of transport. To be considered as activities included in this service, they must be carried out entirely within the service area of the Port and be directly and immediately connected to a specific operation of loading, unloading or trans-shipping of a particular vessel.