Customer Service in Tarragona Port

Posted in Port Community - Customer Service

The Customer Services department (SAC) at the Port of Tarragona, was born with the idea that it should be a channel that assists the dynamics of port activities, providing co-ordinated and global problem solving, responding to any suggestions that the clients may have to improve services. The SAC will solve any problems which may occur during the evolution of the Port Authority’s service provision, thus guaranteeing a satisfactory response for their clients, as well as becoming an effective means of detecting ways of improving service.

YOUR DIRECT LINE TO THE PORT

You can use this service to register any complaints, request any information you may need or make suggestions.
Your help is essential to the continual improvement of the service that the Port of Tarragona offers.
Let us know your opinions or what you are interested in and we will contact you.

COMUNIQUEU-VOS DIRECTAMENT AMB EL PORT

Required * Tipus  * Informació  Reclamació  Sol·licitud  Queixa  Suggeriment  Nom  * Cognoms  * Empresa / Entitat Telèfon mòbil i/o fix Adreça electrònica  * Assumpte  * Comentari  *     Por favor vuelva a introducir las letras que le indica en la imagen

Telephone: 901 116 658 / 977 259 462
Fax: 977 241 372

PROTECTION OF PERSONAL DATA
In compliance with the provisions of Law 15/1999, December 13, regarding the Protection of Personal Data, the Port Authority of Tarragona (APT) informs that the personal data contained in this document will be used to respond the request and complaints from the customers and the users of the APT.

The Port Authority of Tarragona, responsible for the file, recognizes your free use of access, rectification, cancellation and objection by sending a written communication to Passeig de l´Escullera, s/n, 43004, Tarragona, enclosing a copy of personal identification, indicating exactly the right you wish to exercise.