The Customer Service Centre (SAC) of the Port of Tarragona was founded with the idea of ​​being a channel that favors the dynamics of port activity, facilitating the resolution of problems in a coordinated and comprehensive, addressing any suggestion that customers can make to improve its performance. The SAC will try to resolve any incidents that arise in the development of service delivery activities of the Port Authority.
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Control of merchandise renoval from the port and Port access control. It is compulsory for all companies and individuals who carry out an activity in the port and its facilities. The reason of this system is simplification procedures, to allow paperless customs clearance and to identify operators (companies, people and vehicles).).